Abreco Freight The logistics industry in the UAE is moving fast, and companies like Abreco Freight are looking for skilled professionals to keep supply chains running smoothly. If you have experience in freight forwarding and are based in Abu Dhabi, this could be the opportunity youโve been waiting for.
| Details | Relevant Information |
|---|---|
| Company | Abreco Freight |
| Job Location | UAE |
| Category | |
| Qualification | Degree/Diploma or Equivalent |
| Experience | Mandatory |
| Salary | Attractive Salary Package |
| Benefits | As Per UAE Labour Law |
| Nationality | Selective |
| Last update | 23/03/2026 |
Abreco Freight has announced a new opening for a Customer Service Executive to join their Abu Dhabi team. This role is ideal for someone who understands the complexities of air, sea, and land freight and enjoys working directly with clients to ensure their cargo moves without a hitch.
About the Role: Customer Service Executive
This is not just a standard desk job. Abreco Freight is looking for a hands-on professional who can manage the entire customer lifecycleโfrom providing a quotation to ensuring final delivery. The role blends customer relationship management with operational coordination and documentation control.
Key Responsibilities
- Client Coordination: Acting as the main point of contact for customers, providing shipment updates, and handling inquiries.
- Freight Quotations: Preparing and sending quotes for air, sea, and land freight.
- Shipment Management: Coordinating with agents, carriers, shipping lines, and transporters for FCL, LCL, and air freight bookings.
- Tracking & Updates: Proactively monitoring shipments to ensure on-time delivery and resolving any delays that occur.
- Documentation: Preparing and verifying critical shipping documents such as Bills of Lading (BL), Air Waybills (AWB), Invoices, Packing Lists, and Certificates of Origin (COO).
- Compliance: Ensuring all shipments comply with UAE customs regulations.
Available Position & Location
| Job Title | Location |
|---|---|
| Customer Service Executive | Abu Dhabi, UAE |
Eligibility Criteria
To be considered for this role, candidates must meet the following requirements:
- Experience: 2 to 5 years of experience in a freight forwarding customer service role.
- Local Knowledge: Previous experience working in Abu Dhabi is preferred.
- Education: A diploma or degree in Logistics, Supply Chain Management, or a related field.
- Skills: Strong organizational skills and excellent communication abilities.
How to Apply
The application process is straightforward. Abreco Freight is currently accepting applications via email.
- Prepare your updated CV (resume).
- Write a brief cover email highlighting your relevant freight forwarding experience.
- Send your application to: careers@abrecofreight.com
Important Documents to Prepare
Before applying, ensure you have the following ready. While you only need to submit your CV initially, having these documents prepared will speed up the hiring process if you are shortlisted:
- Updated CV/Resume: Clearly listing your freight forwarding experience, including modes (air, sea, land) and specific duties.
- Educational Certificates: Copies of your degree or diploma in Logistics/Supply Chain.
- Relevant Experience Letters: Documents proving your previous employment in the logistics sector.
- UAE Visa/Copy of Passport: (If currently in the UAE).
Frequently Asked Questions (FAQ)
Q: Is this role strictly for candidates already in Abu Dhabi?
A: While Abu Dhabi experience is preferred, professionals with strong freight forwarding experience from other Emirates (like Dubai or Sharjah) are encouraged to apply if they are willing to work in Abu Dhabi.
Q: What modes of freight are involved in this role?
A: The role covers all three modes: Air, Sea (FCL & LCL), and Land freight.
Q: What is the required experience level?
A: The ideal candidate should have between 2 to 5 years of experience specifically in freight forwarding customer service.
Q: Is knowledge of customs documentation necessary?
A: Yes. The role requires coordinating with the customs clearance team and ensuring that all shipping documents comply with UAE regulations.
Disclaimer: The information provided in this article is based on the official job posting by Abreco Freight. Candidates are advised to verify details directly with the employer during the interview process.
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