Arabian Adventures Careers 2025 – Hiring Customer Sales and Service Agent in UAE

Are you passionate about travel, tourism, and customer service? Arabian Adventures, a leading name in the UAE’s tourism and destination management industry, is hiring Customer Sales and Service Agents to join their professional team. This opportunity is ideal for individuals who love connecting with people, thrive in fast-paced environments, and are eager to contribute to one of the UAE’s most trusted and innovative travel brands.

Whether you are looking to grow your career in tourism, sales, or hospitality, this role offers a clear path for professional development, competitive benefits, and a chance to represent a brand synonymous with quality service in the Middle East. Let’s explore everything you need to know about this exciting opportunity, including the job role, qualifications, skills required, and why Arabian Adventures is the perfect place to work.

About Arabian Adventures

Arabian Adventures is one of the UAE’s top destination management companies, offering a wide range of services, including desert safaris, sightseeing tours, tailor-made experiences, and corporate event solutions. With decades of expertise, they are a trusted brand under the Emirates Group umbrella, known globally for delivering exceptional customer service and unique travel experiences.

Working with Arabian Adventures means being part of a team that values excellence, innovation, and cultural diversity. As a Customer Sales and Service Agent, you will be at the forefront of their operations, helping customers plan memorable trips and ensuring seamless service delivery.

Role Overview: Customer Sales and Service Agent

This role is designed for candidates with a passion for sales, reservations, ticketing, and customer interaction. You will be the first point of contact for customers, both online and offline, helping them with inquiries, reservations, and sales. The ideal candidate is proactive, detail-oriented, and has strong communication skills.

Your responsibilities will include:

• Assisting customers with reservations, bookings, and ticketing inquiries.
• Providing accurate information about Arabian Adventures’ tours, packages, and services.
• Handling customer calls, emails, and walk-in inquiries with professionalism.
• Collaborating with internal teams to ensure seamless operations and service delivery.
• Upselling services and packages to meet sales targets.
• Maintaining excellent product knowledge to guide customers effectively.

To be considered for this position, candidates must meet the following qualifications and criteria:

Education:

• Completion of 12 years of schooling or equivalent education is required.

Experience:

• A minimum of 1 year of experience in Commercial/Sales, Reservations, or Ticketing roles is necessary.
• Prior experience in the travel, tourism, or airline industry is a strong advantage.

Knowledge & Skills:

• Strong knowledge of geography and arithmetic to assist customers efficiently.
• Excellent interpersonal and customer service skills to handle client interactions with professionalism.
• Familiarity with Dnata Front Office systems and/or airline reservation systems is preferred.
• Proficiency in Microsoft Office applications (Word and Excel) is essential.

Language Requirements:

• English: Strong verbal and written English communication skills are mandatory.
• Arabic or other foreign languages: Spoken Arabic or any other foreign language is a plus, especially given the diverse clientele Arabian Adventures serves.

Why Join Arabian Adventures?

Arabian Adventures is not just another tourism company – it’s a brand with a reputation for excellence, backed by the Emirates Group’s strong foundation. Here’s why working as a Customer Sales and Service Agent is an incredible opportunity:

kow to Apply

If you’re ready to take your career in customer service and tourism to the next level, Arabian Adventures is the perfect place for you. Here’s how to apply:

• Prepare your updated CV highlighting your sales, reservations, and customer service experience.
• Visit the Arabian Adventures careers page or Emirates Group career portal.
• Submit your application online and follow the instructions carefully.
• Keep an eye on your email for updates on your application status.

Apply Now Arabian Adventures Job

Final Thoughts

The Customer Sales and Service Agent role at Arabian Adventures is a fantastic opportunity for individuals passionate about tourism and customer service. With a strong brand reputation, excellent benefits, and career development opportunities, this job offers more than just a paycheck – it’s a stepping stone to a rewarding career in the UAE’s thriving hospitality and tourism sector.

If you’re ready to join a leading team that delivers unforgettable experiences to travelers from around the world, apply today and start your journey with Arabian Adventures.